Welcome to Pour Kings. These Terms and Conditions (“Terms”) govern your access and use of our website, ordering platform, and delivery services (collectively, the “Service”). By using the Service, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the Service.
1.1Pour Kings sells alcoholic beverages exclusively to customers 18 years old and above, in compliance with applicable Philippine laws.
1.2Customers must present a valid government-issued ID upon delivery for age and identity verification.
1.3If valid proof of age cannot be provided:
1.4We reserve the right to deny delivery if there is suspicion that alcohol is being purchased for a minor or prohibited recipient.
2.1Orders require complete and accurate customer information and full payment before processing.
2.2Order acceptance is subject to:
2.3We may refuse or cancel orders involving:
2.4If an item becomes unavailable after payment:
3.1Delivery is available only within designated serviceable areas and is subject to rider availability, weather, traffic, and local restrictions.
3.2Customer or an authorized recipient must be present at the delivery location within the agreed window.
3.3If delivery cannot be completed due to absence, refusal of ID, or inaccurate/unreachable address, a fee may apply and the order may be forfeited.
3.4A ₱200 No-Show Fee may be charged if delivery fails due to:
3.5We strictly observe LGU regulations including curfews, dry days, and emergency alcohol sale suspensions.
4.1All sales are considered final once delivery and verification are complete, except in cases of incorrect, damaged, or defective items.
4.2If you receive an item that is incorrect, materially damaged, or defective, you must notify Pour Kings within 24 hours of delivery with:
4.3Items must be in their original condition: sealed, unused, and with all original packaging intact. Items sold as part of a set must be returned in full.
4.4If the return is approved, the refund will be processed as:
4.5Store credits are valid for six (6) months, non-convertible to cash, and may only be used for future purchases.
4.6Refunds will not be granted for:
4.7Pour Kings reserves the right to decline return or refund requests that do not comply with these provisions.:
5.1 Promotions and discounts are subject to specific campaign terms.
5.2Offers may be limited by:
5.3Discounts cannot be combined unless clearly stated.
5.4Pour Kings may modify or terminate promotional offers at any time without prior notice.
5.5Promotions are intended only for legal-age consumers.
6.1All products are tax-paid, legally sourced, and documented from authorized suppliers.
6.2Product imagery may differ slightly from actual packaging due to brand updates
6.3Information regarding alcohol content, variants, and country of origin is accurate to the best of our knowledge, based on supplier disclosures.
7.1Pour Kings promotes responsible drinking practices.
7.2Delivery may be denied if a customer is visibly intoxicated or aggressive.
7.3Quantity limits may be imposed to discourage excessive consumption.
7.4Suspected resale or misuse may result in account suspension.
8.1Service availability may be affected by:
8.2We may adjust, suspend, or cancel affected orders, with notice where reasonable.
9.1Customers are responsible for protecting their account credentials.
9.2Account information must be accurate and updated.
9.3Customers are liable for activity under their account.
9.4Suspicious activity must be reported immediately.
9.5Non-compliance may result in account restriction or termination.
10.1All logos, graphics, product listings, and platform content are owned by Pour Kings or its licensors.
10.2Unauthorized use, distribution, or reproduction is prohibited.
11.1Personal data is processed according to our Privacy Policy.
11.2Information is used only for order fulfillment, verification, and service improvement.
11.3Customer data is not sold or shared for unrelated commercial purposes.
12.1Pour Kings may revise these Terms at any time.
12.2Continued use of the Service after updates signifies acceptance.
12.3Customers are encouraged to review these Terms regularly.
For concerns or clarification, contact us at:
support@pourkings.com
Pour Kings operates in compliance with Philippine liquor laws and promotes responsible alcohol consumption.
Consumption of alcoholic beverages is restricted to individuals of legal drinking age. Drink responsibly.